UK NL





Reference Cases
CRM Training
Dutch market research by the Institute for Customer-oriented Business indicates that more companies want to invest in knowledge about CRM. The CRM Metrics & More professionals share their knowledge and experience with you.
If you are ready to invest in knowledge to make customer-oriented business daily practice, join one of our workshops or round table sessions. More information about the agenda can be found below.
Speed Seminar Customer-oriented Business

Get more value from your customer relationships in just one day. This speed seminar contains provocative and exciting case studies. Narrow visions will be breached, eyes will be opened and discussions are encouraged. After just one exciting day you have the value of your customer sharpened. Moreover, you will have discovered the things you can do to deliver value to your customers. A practical encouragement for a better balance!
  

Workshop Customer Value and Finance

Cooperation between commerce and finance seems obvious, but practice often reveals a very different - even opposite - picture. The workshop "Customer Value & Finance" will provide you a comprehensive understanding of how financial and commercial departments can interact to be effective and profitable. All in just one afternoon.
  

Round Table HRM = CRM

This Round Table is organized monthly to inspire HR Managers who want to contribute to successful CRM initiatives within their organization.